My ROAS is up but profit is flat β why?
Your ROAS hit 4.2x this month β best since October β but contribution margin dropped to 34%, down 4pp. Ad spend is working harder, but four things downstream are absorbing the gain:
IssueCoastal Edit driving ROAS β but 58% COGS, 10pp above your average
Linen Shorts and Relaxed Tee converting well on Shopping and TikTok. The more you sell, the harder blended margin gets squeezed.
β Show margin breakdown for Coastal Edit
IssueReturns at 8.2% β β¬2,100 in unrecovered fulfilment costs this month
68% from Coastal Edit, "sizing" as top reason. Each costs β¬6.40 in reverse logistics β invisible in your ROAS number.
β Show returns by product and reason
IssueMobile bundle broken since the 14th β AOV down β¬4 on 62% of traffic
Desktop AOV β¬54, mobile β¬41. Before the update both sat at β¬51. Every day it's broken costs ~β¬380.
β Show AOV by device since the 14th
MonitorGuangzhou freight +12% in March β not yet in COGS model
Still on February rates. Adds ~1.8pp to COGS on your imported range, showing fully in April.
β Flag SKUs below 45% margin floor